Frequently Asked Questions

Only choose a business that includes the following listed below:

· Allows you to pay by phone or their website.

· Any pick up location in Greensboro, NC, can deliver anywhere inside or outside of Greensboro, NC.

· Any pick up location outside of Greensboro, NC, the drop off address must be inside Greensboro, NC. 

What happens when you choose other 3rd party delivery?

·  Restaurant prices are marked up to 15% or more. 

· Restaurant menu sometimes is not updated on the 3rd party website. 

· Restaurant is charged as well—up to 40% per order.

 Why Some Restaurants Do Not Have Triads Delivery Advertised At Their Establishment

· Some do not know that Triads Delivery LLC exists yet.

· We are doing our best to reach out to many business locations.

· Call the business and recommend us to them.

Why Must You Have Cell Phone On?

· Must only use a cell phone to request a delivery.

· Please make sure the phone is active and on.

· Driver may get lost or need to update you on progress.

· Triads Delivery will contact you up to 5 mins by call or text.

· We will leave the order at the drop off location. 

What Are Some Order Issues?

· If you cancel your order or need to change your order, it is between you and the pick up location.

· Drivers will not pay any additional cost for food items. The driver’s only job is to pick up and deliver.

· If you feel the pick up location messed up your order, you are welcome to dispute it with them.

· Triads Delivery will not be making another trip for free; you will have to purchase a redelivery request.

What Are Triads Delivery Hours?

· Open to deliver between 8 AM and 9 PM daily.

· When ordering, please be sure the order will be ready between Triads Delivery hours of operation.

What Makes Up The Delivery Fee?

· System and software upkeep

· Card processing fee

· Business taxes

· Office supplies

· Office space

· We value our staff time

· We value our drivers for using their time

· We value our drivers for using their car

· Delivery fee is not refundable.

· However, if the driver seems extremely late, we may offer a partial refund.